1. How to place an order?
Way One: Order by Email,you can mail to us to tell us your order list.
Email: stylesaler@hotmail.com stylesaler8@gmail.com
Way Two: Website Ordering Registration for non members or login directly
(1) Select the products you want to purchase (Add to Car)
(2) Continue shopping if like more items
(3) modify your order in the shopping cart.
(4) Submit your order,send your payment online then order completed
Note: when order is finished, your shopping cart is empty. Our staff will contact you ASAP!
2. How to become our member?
You can login in our website to register on line. Click the register button, then fulfill all your necessary and effective information, submit your application. Website system will automatically congratulate you succeeded to become one of our valued customers. All the process only takes few minutes and is free! Once you are our member, you can place order on website. If you still have any question about how to register, welcome to leave your message on our website, our professional staff will reply you in 24 hours.
3.How to caculate my shipping cost ?
Shipping cost depend on the weight of your order. You can put your order on our website, our system will caculate the shipping cost automatically according to your parcel weight and your region.
4.How long does order take to get to my home ?
It takes about 4-6 business to most countries (such as USA, UK, Austrilia, Canada and other Asia, West European Countries.).
5.How to track my order ?
You will get an tracking number like EE******CN from our sales after your parcel sent, and you can go to EMS official site to trace your order or your local post site:
EMS official Site : http://www.ems.com.cn/english-main.jsp
Tracking Links : http://www.ems.com.cn/jsp/track/ttq/e-cha-xun-lian-jie.html
6.Are your items replica?
Yes,our items are replica .The items are copied according to the original samples ,the quality is belonged to Top quality ,and they are very difficult to tell what difference with the original ones .The tags, logo ,serial numbers and so on . come with the items together too.
7.RETURN, EXCHANGE & REFUND
one.::Can I refund if I am not satisfied with your items?
Yes,you can return the item in its original, unused condition (including all original packaging and tags) within 14 days for a full refund, but you have to pay the shipping costs.
two.::How can I return the ordered goods and claim refund?
For the refund of the returned items, customer must pay the shipping fee.
We will refund you the total amount of returned item after shipping fee.
three.::What is your Return & Exchange Policy?
If you are dissatisfied with your purchase, you can Return & Exchange the item in its original, unused condition (including all original packaging and tags) within 14 days,when we receive your return, we will exchange for you, but you have to pay all the shipping cost.
8.What happens if the package is damaged or missing when I receive it?
If your product is damaged or missing, please contact us and notify us of the situation, we will compensate your lost.
9. What if my order is not sent?
Orders that are not delivered due to an incomplete or incorrect address provided, thus, please confirm your contact information with us before package is shipped out. Additionally, orders that are abandoned by the customer for any reason will not be sent to the customer and will only be resent upon the transaction confirmed again.
10. The guarantee of your benefits?
We inspect all our products in our warehouse, before we ship to you. Nothing is shipped out without quality & quantity control of your order. If any quality and shortage happened during transit are under our side, please inform us in time and we will make 100% compensate. If our failing to complete your order caused by force major, we will negotiate with you in time and come up with an acceptable settlement way. If you have any further question, please do not hesitate to call our service phone, we will do our best to settle your problem.
